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exchange & warranty
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EXCHANGE POLICY
We will gladly exchange or issue a gift card for merchandise exchanged within 14 days of purchase accompanied by the original receipt.
Appliances must be in original packaging and in saleable condition with all warranty information.
Exchanges can be made at any Trade Secrets / Glamour Secrets store location.
For health reasons, earrings, wigs, hair pieces, brushes, nail polish and cosmetics are FINAL SALE.
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ELECTRICAL APPLIANCE WARRANTY
Exchange applies to defective appliances only accompanied by the original receipt. In the event the item is not available, a gift card will be issued.
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Appliance Warranty Duration In Store:
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Chi (Made in China)
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1 year
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Chi (Made in USA)
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2 years
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Croc (Flat Irons)
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2 years
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Croc (Blow Dryers)
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1 year
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GS (Depending on model)
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2-5 years
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Clean & Easy (Wax Pot)
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1 year
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Dannyco (Flat Irons & Curling Irons) |
2 years |
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Dannyco (Blow Dryers & Clippers) |
1 year |
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Dannyco includes the following brand names: |
Elchim, Avanti, Babyliss, Isinis, Zazen, Forfex |
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The Exchange Policy and Electrical Appliance Warranty are subject to change without notice.
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